Terms and Conditions

Payment Information

BANK TRANSFER TO WHISPERING EQUUS:
ACCOUNT NUMBER 04309906
SORT CODE 23-69-72
PLEASE USE YOUR NAME AS A REFERENCE FOR THE TRANSFER

CREDIT/DEBIT CARD: A SECURE PAYPAL INVOICE WILL BE SENT TO YOUR EMAIL ADDRESS. CREDIT/DEBIT CARD PAYMENTS ARE EXCEPTED ON CALLOUTS PROVIDED LOCATION HAS ADEQUATE MOBILE TELEPHONE SIGNAL.
CHEQUES: WE DO NOT ACCEPT CHEQUE PAYMENTS FOR ANY COURSES OR CALL OUTS

Monty Roberts Courses

COURSES ARE SUBJECT TO A MINIMUM NUMBER OF PARTICPANTS: COURSES @ DITCHLING 2. COURSES @ SLOUGH 3. IF ANY PAYMENT HAS BEEN MADE, AN ALTERNATE COURSE DATE WILL BE OFFERED OR MONIES REFUNDED WITHIN 10 WORKING DAYS.

FOR ALL COURSES WE REQUIRE A 50% NON REFUNDABLE DEPOSIT TO SECURE YOUR PLACE. THE REMAINDER OF THE FEE MUST BE PAID BY 8 WEEKS PRIOR TO THE COMMENCEMENT OF THE COURSE. IN THE EVENT OF YOU BOOKING A PLACE ON A COURSE THAT IS DUE TO START WITHIN 8 WEEKS FULL PAYMENT WILL BE REQUIRED AT TIME OF BOOKING. IF PAYMENT IS NOT RECEIVED BY THE REQUIRED DATE, AND NO CONTACT HAS BEEN MADE BY YOU, YOUR PLACE WILL BE FORFEITED.

CANCELLATION POLICY

IF FULL PAYMENT HAS BEEN RECEIVED AND YOU CANCEL THE COURSE THE FOLLOWING TABLE OUTLINES OUR REFUND POLICY:-

NUMBER OF DAYS BEFORE COURSE START DATE

REFUND

UP TO 56 DAYS 50% COURSE FEES

UP TO 42 DAYS 25% COURSE FEES

UP TO 28 DAYS 10% COURSE FEES

LESS THAN 14 DAYS NO REFUND

THE ONLY EXCEPTIONS TO THIS REFUND POLICY WILL BE DUE TO EXTENUATING CIRCUMSTANCES WHICH CAN BE DISCUSSED AT THE TIME

IF YOU WISH THE NON REFUNDABLE DEPOSIT CAN BE TRANSFERRED TO AN ALTERNATIVE COURSE WITHIN ONE YEAR.

IN THE UNLIKELY EVENT OF WHISPERING EQUUS LLP CANCELLING THE COURSE YOUR COURSE FEES WILL BE REFUNDED.

WHISPERING EQUUS LLP WILL NOT BE LIABLE FOR ANY ADDITIONAL EXPENSES YOU MAY HAVE INCURRED AND RECOMMEND CANCELLATION INSURANCE ON ACCOMMODATION/TRAVEL.

Additional Information

NO PERSON UNDER THE AGE OF 16 IS ALLOWED (DUE TO OUR LIABILITY INSURANCE) TO TAKE PART IN ANY COURSE OFFERED BY WHISPERING EQUUS LLP. IN SUBMITTING THE COURSE APPLICATION FORM YOU CONFIRM YOU ARE OVER THE AGE OF 16. YOU AGREE TO BE RESPONSIBLE FOR THE FEES FOR THE COURSE SET OUT HERIN AND ANY ADDITIONAL CHARGES (IF ANY) THAT THEY INCUR AT THE COURSEWORKING WITH HORSES IS A POTENTIALLY DANGEROUS SPORT/ACTIVITY WITH RISK OF INJURY. STUDENTS WILL THERFORE BE REQUIRED TO ABIDE BY OUR SAFETY RULES THROUGHOUT THE COURSE. ANY STUDENTS DISREGARDING THE SAFETY RULES WILL BE REMOVED FROM THE COURSE AND WILL NOT BE ENTITLED TO A REFUND OF ANY FEES PAID.